Return/Exchange Policy | Mink Hair Wholesale | United States

RETURN/EXCHANGE POLICY

Miracle Mink Hair Wholesale Wig Information - Due to sanitary reasons, all wigs are non-refundable

Wig orders can be returned within 24 HOURS of receipt in their original packaging for an exchange only, but a request must be sent to Miracle Mink Hair by calling 912-264-9242.  Once this request has been submitted, our office will contact you. Any wigs that have been altered, washed or worn in any way will not qualify to be returned. We only replace items if they are damaged.  If you need to exchange it for the same item

Miracle Mink Hair Growth and Skincare Product Information - Due to health, beauty and sanitary reasons, ALL PRODUCTS ARE NON-REFUNDABLE.

 

If a product is damaged; (this includes hair, skin and body care products, electrical items...ie; Flatirons, Blow Dryers, Hot combs, Facial Spas, and any other upcoming items with electrical cords), you must contact Miracle Mink Hair within 24 HOURS of receipt/delivery by calling 912-264-9242 to file a claim. We require proof of purchase and proof of damage. Once your claim has been filed, it will then be processed. Once there has been a determination made on the claim, a Miracle Mink Hair Specialist will contact you directly.  If you filed a claim past the 24 HOURS of receipt/delivery, we will not be able to handle your claim. If the item has been altered or tampered with in any way, it will not qualify for an exchange and will be returned to the consumer. We only replace items if they are damaged.  If you need to exchange it for the same item

 

DO NOT RETURN any items without notification/confirmation. Please notify Miracle Mink Hair Wholesale by phone (912-264-9242) before a return. If an item is returned without notification, the client will be responsible for any and all return shipping fees. Please note,  the client is responsible for returning the item(s) pre-paid to Miracle Mink Hair Wholesale. The cost of shipping will not be returned and we will not pay for the return shipping fee.
 
We do not offer refunds or credits on any of our merchandise.
 
We reserve the right to not accept a return or exchange.
 
While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.

​No order can be altered or cancelled after it has been completed on our websites or the payment has been processed.

There will be no refunds of any monies for any cancellation requests made from the date of order. 

Any cancellations done after the submission of payment will not be reimbursed by Miracle Hair Wholesale.

​For more information, please contact our office at:

Miracle Mink Hair, Inc.

Ph: 912-264-9242